Refund and Shipping Policy

1. Shipping Policy

• Processing Time: Orders are processed within [1-3] business days. We do not ship on weekends or holidays.
• Shipping Rates: Shipping costs are calculated based on the delivery location and the weight of the items.
• Delivery Time: Delivery times vary depending on the destination, but generally take between [5-14] business days.

2. Return Policy

• Eligibility: To be eligible for a return, items must be unused, in the original packaging, and returned within [30] days of receipt.
• Non-Returnable Items: Certain products may be excluded from our return policy, including customized or digital goods.
• Refunds: Once your return is received and inspected, we will notify you of the status of your refund. Approved refunds will be processed to your original payment method within [5-7] business days.

3. Return Process

To initiate a return, please contact us at info@stocknest.shop with your order number and the reason for the return. We will provide instructions on how to return your item.

4. Damaged or Defective Items

If you receive a damaged or defective item, please contact us immediately with photos and details of the issue. We will work to resolve the problem promptly.